Privacy Policy

Last Updated: May 27, 2025

At Momenta, we are deeply committed to protecting your privacy and handling your personal information with care, respect, and transparency. As an organization focused on building trust and fostering growth, we understand the importance of safeguarding the data you share with us. This Privacy Policy outlines how Momenta Inc. collects, uses, discloses, and protects your personal information when you visit our website, register for our programs, shop at our store, or interact with us in any way.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information (Directly Provided by You): This includes information that can be used to identify you personally. We collect this when you:

  • Register for programs (e.g., outdoor education, leadership, adventure therapy, professional development).
  • Create an account on our registration portal.
  • Make a purchase from our online shop or gear library.
  • Fill out contact forms or inquiry forms.
  • Apply for volunteer or staff positions.
  • Communicate with us via email, phone, or in person.

The types of personal information we may collect include, but are not limited to:

  • Contact Information: Name, address, email address, phone number.
  • Demographic Information: Date of birth, gender (where relevant for program grouping or safety).
  • Health & Wellness Information: Relevant medical history, allergies, dietary restrictions, emergency contact details (specifically for program participants, especially in therapy or outdoor programs, handled with utmost confidentiality).
  • Payment Information: Billing address, credit card details (processed securely via third-party payment processors).
  • Youth Information: For participants under 18, we collect information with explicit consent from parents/guardians.
  • Professional Information: For professional development participants or job applicants (e.g., organization, title, resume details).

b. Non-Personal Information (Automatically Collected): When you visit our website, we may automatically collect certain non-personal information about your device and Browse activity. This information helps us understand how our website is used and how we can improve it. This may include:

  • Your IP address.
  • Browser type and version.
  • Operating system.
  • Pages visited on our site, time spent on those pages.
  • Referring website addresses.
  • Device type (e.g., mobile, desktop).

2. How We Collect Information

  • Directly from You: Through online forms, program registration, email communications, phone calls, and direct interactions.
  • Automatically: Using cookies and other tracking technologies (as described below) when you browse our website.
  • From Third Parties: In some cases, we may receive information from partners (e.g., schools, agencies) when they register groups for our programs, always with appropriate consent.

3. How We Use Your Information

We use the collected information for various purposes, including:

To Provide and Manage Services:

  • Processing program registrations and payments.
  • Delivering purchased shop items or gear library rentals.
  • Planning and executing safe, effective, and tailored programs (especially for medical/health details).
  • Responding to your inquiries and requests.

To Improve Our Offerings:
Analyzing website usage to enhance user experience and content.
Evaluating program effectiveness and developing new offerings.
Understanding participant needs and preferences.

For Communication:
Sending program confirmations, updates, and essential information.
Providing information about Momenta news, events, and services (if you have opted-in to marketing communications).

For Safety and Well-being:
Ensuring the safety and specific needs of program participants (especially critical for outdoor and therapy programs).
Responding to emergencies.

For Legal and Regulatory Compliance:
Meeting legal obligations, such as record-keeping and reporting.
Protecting our rights and property.

4. How We Share Your Information
Momenta respects your privacy and does not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

With Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as payment processing, website hosting, analytics, email delivery, and program management software. These providers are obligated to protect your information and only use it for the purposes for which it was disclosed.

For Program-Specific Needs (Consent-Based): For specialized programs like Adventure Therapy, limited relevant information may be shared with our clinical team and supervisors (e.g., Clinical Social Worker overseeing Adventure Mentors) to ensure appropriate care and supervision, always in accordance with professional ethical guidelines and with explicit consent.

With Your Consent: We may share your information with other third parties when you provide us with explicit consent to do so.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets, subject to the same privacy commitments.

5. Data Security
Momenta employs a combination of physical, administrative, and technical safeguards to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Secure servers and encrypted data transmission (SSL/TLS).
Access controls and user authentication.
Regular security assessments and updates.
Confidentiality agreements with staff and service providers.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely dispose of it in a manner that prevents unauthorized access.

7. Your Privacy Rights
You have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies
Our website uses “cookies” and similar tracking technologies to enhance your Browse experience and analyze website traffic.
Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve its functionality.
We may use both session cookies (which disappear after you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of this website may then be inaccessible or not function properly.

9. Third-Party Links Our website may contain links to other websites that are not operated by us. This Privacy Policy applies only to Momenta’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy
Momenta is committed to the safety and privacy of children. Our programs are designed for youth, and we collect personal information about children only with the explicit consent of a parent or legal guardian. We do not knowingly collect personal information from children without such consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy
Momenta may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any modifications constitutes your acknowledgment of the modifications and your agreement to abide and be bound by the updated Privacy Policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us:

Momenta Inc.
Email: sara@experiencemomenta.com
Phone: 1-204-808-9722